FAQ

1. How can I contact customer support?

You can reach our customer support team by emailing info@toxter.com. We strive to respond to all inquiries within 48 hours.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.

3. What is your return policy?

We offer a 30-day return policy for all products purchased from our store. If you are not satisfied with your purchase, please contact our customer support team to initiate the return process. Please note that certain items, such as personalized or intimate products, may not be eligible for return.

4. How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected at checkout. Generally, orders are processed and shipped within 1-2 business days. Standard shipping within the United States typically takes 7-14 business days, while international shipping can take 14-21 business days.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. The availability and shipping rates will be calculated at checkout based on your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.